Sage Software Support

GreyTech was built on the core value that a client in need should never have to be on hold for endless hours at a time. Our team of dedicated Sage Software Support Consultants are able to login and assist you with your issue in a timeous and speedy manner.

Whether you’re in the market for new software that will adequately manage your business for you, or if you simply need assistance, we have you covered.

The Sage range of Business Products is able to ensure that your software grows as you grow without tearing through your budget. Our assistance will ensure that your software works for you, while giving you peace of mind that you are taken care of at all times.

We have two levels of support that we can provide to you:
Ad Hoc Support – support on an ad hoc basis as and when you need it. Clients are not locked into any contracts or service level agreements.
SLA Support – priority support which covers your call out fees and places you first in line.

We are more than willing to discuss your exact requirements with you and make a recommendation based on your needs.

Pastel Payroll

Pastel Partner

Pastel Xpress

Pastel Evolution

Ad Hoc Support

Feel free to contact us for any Ad Hoc and Once Off Support requirements that you might have. All requests are logged and attended to in the order in which they have been reported. Our technicians will assist you as you require either via TeamViewer / AnyDesk or in person.

 

Service Level Agreements

Our service level agreements are unparalleled and provide a range of benefits to you and your client. One Service Level Agreement can cover multiple products to ensure that all your requirements are met and attended to. Our Account Managers will be more than happy to discuss all your requirements with you and provide you with the best possible option.